I was pleasantly surprised at how this necklace was very similar to the picture advertised, but yet even more beautiful. The lustre on each pearl is highly reflective. I debated between the 16" and and 17" length and went with the 17". This turned out to be the perfect length as it's not too short where it could be uncomfortable nor too long to maybe get in the way. I had some questions so I phoned customer service. I spoke with a real person who spoke clear English and pleasantly answered my questions. Overall, a very beautiful product and great purchasing experience.
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