Please send the product back to:
TPS Attn: Samuel Rbibo
1A Rugby Road
Big Yellow, Suite 5819
Twickenham, Middlesex TW1 1DG
Great Britain
Please make sure to include all original contents of your package including the jewelry box and packing slip. Any package received with no documentation or reference of order information will significantly delay processing time. To ensure proper handling and timely delivery of your valuable item, please use a shipping service that is trackable and keep the tracking number for your records.
The Pearl Source cannot be held responsible for any items lost during transit, so please insure your package for the full amount. Refunds generally take 6-8 business days to process from the day that we receive your package. Should you wish to have your refund processed sooner, please provide us with tracking information once the package arrives so we can validate the return. Please let us know if you have any other questions.